Trending Tags
{{tag}}
{{tag.name}}
No results for "{{model.searchstring}}"
Try something new.
{{model.cartitemtotalquantity}}
ETHNIA — Shipping Policy
Shipping Charges
India
  • Free shipping on orders above ₹ 999.
  • Standard shipping fee applies for orders below ₹ 999 — final amount shown at checkout.
International
  • Standard: ₹ 999 — Free for orders above ₹ 9,999.
  • Express: ₹ 2,999.
  • Exact availability & rates appear at checkout.
Key Takeaways
🗓️
Estimated delivery is shown on the cart/checkout pages.
📋
Customs/duties (if applicable) are paid by the customer unless collected at checkout.
⚠️
Delays can happen due to courier, weather, or operational issues.
Main policy
📦  Delivery & packaging
  • Processing time varies by product.
  • Your order ships together when all items are ready.
  • Orders are packed securely in sealed, discreet packaging.
💰  Cash on Delivery (COD) Orders
  • Refunds for COD orders will only be issued as ETHNIA Wallet credits (not to bank/UPI).
  • A flat ₹100/- per COD order will be applied as processing and handling fees. (Which non-refundable)
  • Wallet credits are added within 48 hours of successful quality check and do not expire.
🌍  International shipping & customs
  • International shipping is available; rates and timelines appear at checkout.
  • Delivery timelines may increase due to customs processing in the destination country.
  • Customs fees, local taxes, and courier processing charges may apply and are the customer's responsibility unless mentioned at checkout.
  • Parcels are sent as "signature not required on delivery."
🚫  Tampered or damaged packages

If your package arrives tampered, damaged, or opened:

  1. Do not accept the shipment.
  2. Take clear photos of the outer package and shipping label.
  3. Contact support immediately:
    Phone/WhatsApp: +91 9884557669
    Email: ethniaindia@gmail.com
Additional Info:
1
Check charges & ETA at checkout.
2
Place your order; we process items and ship once all are ready.
3
Track your parcel; details are shared when it leaves our warehouse.
4
On delivery, inspect the parcel. If tampered, follow the steps above.
5
For international orders, customs/duty may be applicable.
✨ Note: ETHNIA reserves the absolute right to make the final decision regarding any shipping or delivery claim.